Workspaces & team

A workspace owns things: monitors, channels, environments, status pages and the subscription. A user is a person who signs in. The two are separate, and membership is the link between them.

That separation is what lets one person belong to several workspaces — a personal one and their employer’s — with one login and no shared credentials.

Roles

Every member holds one of three roles.

Role	Can
Owner	Everything an admin can, plus billing and transferring ownership.
Admin	Full write access: monitors, channels, environments, and managing members.
Viewer	Read-only. Can see monitors, alerts and history; can change nothing.

Viewer is the role to reach for more often than people expect. Most of the people who want to see whether last night’s job ran have no business editing a grace window, and giving them read-only access costs nothing while removing a whole class of accident.

Ownership is singular — a workspace has exactly one owner, and billing authority follows it. Transferring ownership is how that moves; there is no second owner to fall back on, which is worth knowing before the only owner leaves.

Inviting people

Invitations are sent by email address, with the role chosen up front. The invitee doesn’t need an account yet — they’ll be prompted to create one, and membership binds when they accept.

Pending invitations can be revoked if you invited the wrong address, or resent if the first one was missed. Both are worth knowing, because the alternative people reach for is inviting the same address a second time.

An invitation carries the role it was created with, so someone invited as a viewer joins as a viewer regardless of when they get round to accepting.

Switching workspaces

Your session has one active workspace at a time, and everything you see — monitors, alerts, settings — is scoped to it. Switching changes that scope.

This matters most when reading an alert. A monitor named nightly-backup may exist in two workspaces; the one you’re looking at is the one that’s active.

Losing access

If your membership is removed while you’re signed in, any session scoped to that workspace is re-pointed at one you still belong to — you’re not left holding a view of something you can no longer reach.

The owner cannot be removed at all, by anyone, including another admin. Ownership has to be transferred first. That’s the guard that stops a workspace ending up with resources, a subscription and nobody who can administer either.